Business in the UK is in a parlous state, and I used to wonder why. Then you get a letter like this, and I don’t wonder why any more.
I’m still waiting for a phone call to explain, maybe even apologise – what are my chances do you think? Do me a favour and spread the word about this as much as possible. If you feel like ringing them to tell what a bunch of complete idiots they are – be my guest – the number is on the letter.
What faith would you place in a company who can be as slapdash and uncaring as this…..
I had not one, but two letters like that from them… utterly shameful.
Dee May 28, 2012 at 3:16 pm
I am saddened and outraged in equal parts by this and the other horrendous stories you have shared with me about UK financial bodies.
Saddened that you have been subjected to such treatment and outraged that these institutionally corrupt bodies cannot get their noses out of the trough for long enough to treat their customers with courtesy and professionalism.